TRADE LAW
TRADE LAW
Display based on Specified Commercial Transaction Law
| distributor | fazeone |
| Operation manager | Shuuki Kiyokawa |
| location | 6-1 B1, Showamachi, Fukuyama City, Hiroshima Prefecture |
| phone number | 084-961-3218 |
| email address | info@faze-one.com |
| Trade name or service name | fazeone |
Necessary charges other than product price
- Shipping Hokkaido 1900 yen Aomori / Iwate / Akita / Miyagi / Yamagata / Fukushima 800 yen Ibaraki / Tochigi / Gunma / Saitama / Chiba / Tokyo / Kanagawa / Yamanashi / Niigata / Nagano 800 yen Toyama / Ishikawa / Fukui / Gifu / Shizuoka / Aichi / Mie 800 yen Shiga / Kyoto / Osaka / Hyogo / Nara / Wakayama / Tottori / Shimane / Okayama / Hiroshima / Yamaguchi / Tokushima / Kagawa / Ehime / Kochi / Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima 800 yen Okinawa 1,800 yen Yen Outside Japan: 3,500 yen
- *Free shipping for purchases of 15,000 yen or more (excluding Okinawa and overseas delivery)
- The expiration date of the application will be 3 days after placing the order. If the product you ordered is out of stock, we will notify you by email.
Defective product
Please inform us within three days after goods arrival. Any contact after 3 days will not be accepted.
sales volume
We do thorough inventory management for the products listed in our store, but please understand that we will contact you by e-mail in the unlikely event that the product is not available due to a difference in sales at the store.
Delivery time
After confirming your order, we will ship it within 2 business days. We will ship within 2 business days from the payment confirmation date. In the unlikely event that we are unable to ship due to various circumstances, we will contact you by email.
payment method
Payment methods are credit card payment (online payment) , Apple Pay, Google Pay, PayPal, Shop Pay, merpay, paypay, and LINEpay.
Payment will be made when the product order is confirmed.


Deadline for returns
Products cannot be returned or exchanged except in the case of initial failure.
When the product is delivered, please check immediately to see if anything different from your order has been sent or if there is any damage. In the unlikely event that the delivered product is different from the ordered product, or if there is damage (defective product) due to an accident, etc., please contact us within 3 days.
We will send you a new product as soon as possible at our expense. If there is no replacement product, we will issue a refund. If there is a tag attached to the product, it will not be accepted if it is removed.
*We do not accept returns if the product is damaged or soiled due to the customer's circumstances.
return shipping
If the product is different from what you ordered, is defective, or is damaged during shipping, we will bear the cost.
